We've built this kit to help founders and small business owners make the most of opportunities and deal with setbacks being thrown at us every day in our rapidly changing world. Here are some of the best tools and amazing examples of local small businesses who are rising to the challenge we're all facing together.
Online, you'll be communicating with your customers through the words you type. Sharpen your copywriting skills.
Give your customers direct access to online ordering by changing your action button
If you run an in-person service or consultancy, Calendly's free online booking software takes the back-and-forth out of scheduling appointments.
Customers can browse your menu, pay upfront with credit card and order from their mobile phone.
To avoid handling cash, small businesses can easily set up a Square device to process credit card payments for just $59 from Officeworks.
Give people something to order from by making it as easy as possible to find your menu
Eliminate the friction by sending potential clients a single smart proposal they can read, sign and pay in one place. (Referral incentive link)
Real-time games & quizzes for your teams inside Slack or Microsoft teams.
Pastel makes it easy to leave feedback on websites and documents. Create a feedback process that's remote friendly with Pastel.
A suite of free service offerings, advice and tools designed to support Australian business continuity through the use of technology.
With so many new subscriptions, unexpected payments can creep up. TrackMySubs helps you take control and reminds you before they hit your credit card.
Figma is a collaboration tool that can be used in any way that you can imagine. Find out how Spotify uses it, and how you can too.
Keep your team connected on any device, enabling you to keep work moving from home, or anywhere.
Read HelpScout’s most important lessons about remote culture, along with the data, to help you apply at least one insight to your team.
Here is a bundle of Slack habits and tricks—most of them small and easy to adopt—that are making teamwork, work for our newly remote teammates.
Time to regain momentum and shift your focus towards the goals you want to achieve for the rest of this year.
The Futur one of the world's best design agencies has made backgrounds for video calls. Download them for free off their website for video calls.
Keep on top of your team's productivity and wellbeing with these tips.
Here's what you can expect will be different and what will be the same when venturing back into the office.
Google Meet premium video meetings have now been made available free for everyone.
Instagram has just announced that businesses can now share gift cards, food orders, and fundraiser stickers in stories and on their profiles.
RedBubble lets your customers choose a design and have it printed on T-shirts, canvases, stickers, or anything really, on-demand.
Hotjar is one of the best known tools to watch the activity on your site, as if you were within the computer.
It's a great time to try selling new products, but it's often hard to think about how you want to price it. Here's a great guide.
SK Takeaway is free software which enables you to get set up as a takeaway restaurant or retailer in 10 minutes or less.
Find out how big retailers are going online and creating the 'new normal'.
Make sure that you get the most out of your ad spend on Facebook by avoiding common mistakes.
Strikingly is one of the easiest website builders. You can launch your own online store and start selling in under 30 minutes.
If you’re a cafe, you could sell physical products like coffee beans, mugs, apparel, etc via your existing Facebook and Instagram pages.
If people can't physically visit your store right now, bring the shopping experience to them with quality photos of interesting product arrangements.
Find out how the biggest brands hustled to got their first thousand customers.
Have a secret talent? Teach it online! There are multiple teaching platforms like Teachable.com, Skillshare.com, and Udemy.com.
Social media is such an important tool in a time of crisis. The posts and campaigns you've been working on may not be the right tone anymore.
The businesses in your area are all facing the same challenges as you. Get on Facebook or on the phone, be generous and everyone will benefit.
Miro really understood their target customers and it paid off. 3.5 million users on a collaborative whiteboard platform, not just from perfect timing.
Customers are confused right now about who's open and who's not. Let them know if you're still operating and if special conditions apply.
This will introduce you to their supporters and potential customers. It’s a great thing to do, too
Redirect your business phone lines to your teams' smartphones, anywhere on earth
Get Viren and Bridget's 'expert' insights from one day of working from home together as a couple.
Do you know a parent who has suddenly found themselves trying to work from home with their little kids around? It ain't easy, but it's not impossible.
The last thing you need when you are working from home is an IT issue. Speak to your provider and make sure you are set up right.
Repurpose your amazing cuisine to be reheated and enjoyed by customers at home, or dropped off to a neighbour or healthcare worker.
Australian manufacturers and individuals can register their interest to supply goods, services or knowledge in tackling the COVID-19 outbreak.
Use this time wisely don’t be pushing sales, publish content that is useful and valuable. Some lessons from international brands.
Customers can't come to you? Bring the goodness (in both food and service form) to them!
How do you market right now? Short answer: don't. Continue doing the things that people rely on you to do, however you can.
Typeform is offering three months free for anyone working on not-for-profit Covid-19 related projects or campaigns.
This is an open-source spreadsheet where startups that are hiring can add their open roles so people looking for jobs at startups can find them.
For new and expanding business owners, getting your contractual documents in order is a foundational must for a successful and profitable future.
Confirmed cases of COVID-19 are mostly under control in Australia, but we still need to be cautious as we reenter the office.
Traditional retail stores can put share kits together for customers to purchase and help people in their community who can't leave the house.
We're big fans of Mina Radhakrishnan and her approach to product. Read some top tips from her in this SmartCompany post.
To help small business owners thrive through this difficult period, we have set up a hotline for free advice on implementing any of the above ideas. CALL 1800 00 AMMO (1800 002 666) ☎️